Frequently Asked Questions
All your questions about 88pd, answered in one place
From account verification to deposits, withdrawals, bonuses, and cricket betting — find every question about 88pd and its detailed answer right here.
Whether you're new to 88pd or a returning player, questions can come up. On this page we've organised the most frequently asked questions into five categories: identity verification, cricket betting, deposit methods, bonuses & offers, and withdrawals. Every answer is written in plain language so any player can find a solution quickly. If you can't find your question here, our support team is available 24/7 via live chat or email.
Identity Verification (KYC)
At 88pd, a National ID Card (NID) is the most accepted document for identity verification. A valid passport or driving licence is also accepted. For address verification, you can submit a utility bill or bank statement. Make sure the document is clear, readable, and not expired.
KYC verification is usually required before your first withdrawal or when large transactions occur on your account. Identity confirmation may also be requested at any time for security purposes. Submitting your documents in advance will speed up the withdrawal process.
If your verification is rejected, the support team will usually let you know the reason. In most cases it happens because the document image is blurry or cropped. Retake the photo in good lighting and resubmit, or get direct help via live chat. A reapplication with the correct documents will typically succeed.
88pd keeps all your documents secured through SSL encryption. Your information is not shared with any third party. Documents are used solely for identity verification and fraud prevention, and are stored in accordance with the platform's privacy policy.
KYC, or "Know Your Customer", is essential for account security and fraud prevention. It ensures that the account is being used by its real owner and that minors cannot access the platform. It helps maintain a fair and safe environment.
Cricket Betting
At 88pd, cricket betting markets include Match Winner, Toss Winner, Top Batter, Top Bowler, Method of First Wicket, Innings Run Total, and Over/Under, among others. For example, in a match like Bangladesh vs India, you can bet on runs in a specific over, player performance, or the match result.
If a match is incomplete due to rain or another reason and the result is declared a "no-result", bets on that market are generally voided and the stake is refunded. If the match is completed via the DLS method, it may be considered valid. Check the Terms and Conditions page for the exact rules.
Live betting lets you place bets in real time while a match is in progress. Odds change with every delivery or over. You can analyse the current situation before making a decision. Placing bets in live markets needs to be done quickly, as odds update rapidly.
Yes, 88pd offers betting markets on various cricket events including BPL, IPL, T20 World Cup, ICC tournaments, and bilateral international series. Bangladesh Tigers matches generally have more markets available.
An accumulator, or "acca", lets you combine multiple events into a single bet — all selections must win for the full payout. In cricket, you can build one by combining markets from different matches. The risk is higher but so is the potential return — analyse the markets carefully before placing your bet.
Deposit Questions
The minimum deposit amount at 88pd is ৳200 across all payment methods. The same limit applies to bKash, Nagad, Rocket, Upay, and bank transfer. Starting with a small amount is possible, making it easy for new players.
88pd offers five deposit methods: bKash, Nagad, Rocket, Upay, and direct bank transfer. For bank transfer, Dutch-Bangla Bank, BRAC Bank, or Islami Bank can be used. All methods are secure and protected with SSL encryption.
After logging into your account, go to the "Deposit" option and select Nagad. Make the payment using the specified amount and 88pd's Nagad number. Save the transaction ID, and if the deposit does not reflect within the expected time, notify the support team.
If a deposit is delayed, first check the transaction history in your payment app and note the transaction ID. Then contact 88pd via live chat or at [email protected] with that ID. The support team will verify and resolve it quickly.
88pd does not charge any deposit fee of its own. However, your mobile banking provider (such as bKash or Nagad) may apply its own transaction charges depending on their policy. If you want to avoid such charges, you can use bank transfer.
Bonuses & Offers
When you open a new account at 88pd and make your first deposit, you will receive a 200% welcome bonus of up to ৳20,000. For example: deposit ৳1,000 and get a ৳2,000 bonus, giving you a total balance of ৳3,000. Select the applicable offer at the time of deposit to activate the bonus.
The wagering requirement for the welcome bonus is 20x, calculated on the bonus amount only. For example: if you receive a ৳2,000 bonus, you need to place ৳2,000 × 20 = ৳40,000 in bets — after that, winnings from the bonus become withdrawable.
No, the welcome bonus applies only once per player. It is a special offer for the first deposit of a new account. Attempting to claim the bonus by creating multiple accounts may result in account suspension.
In some cases there is an option to cancel an active bonus, but any winnings earned from that bonus will be forfeited. To cancel a bonus, contact the support team. Read the terms and conditions carefully before making a decision.
A bonus's validity period is determined by the terms of the specific offer. Generally, the wagering must be completed within a set time after the bonus is activated. If the requirement is not met within the time limit, the bonus may expire. Read the details of each offer carefully.
Withdrawal Questions
The minimum withdrawal amount at 88pd is ৳800. A withdrawal request can be made for this amount or more at any time. Once processed, the funds generally arrive in your mobile wallet or bank within 5 to 30 minutes.
No, withdrawals can only be made to a mobile wallet or bank account registered in your own name. This is a mandatory rule for security purposes. Withdrawal requests to third-party accounts will be rejected and KYC verification may be required.
88pd generally completes withdrawals within 5 to 30 minutes. However, if account verification is pending or the amount is unusually large, it may take additional time. If the time limit is exceeded, notify the support team.
Yes, 88pd's withdrawal facility is available 24 hours a day, 7 days a week. Whether it's night or Friday–Saturday, you can make a request at any time and the same 5–30 minute processing time applies. The support team is also available at all times to assist.
To withdraw winnings from a bonus, you must first meet the wagering requirement. For the welcome bonus, that is 20 times the bonus amount — for example, ৳40,000 for a ৳2,000 bonus. After the requirement is met, the withdrawal can be made through the normal process.
If a withdrawal has been pending for more than 30 minutes, first check whether your KYC verification is complete. Then contact support via live chat or at [email protected] with your transaction reference number. The support team will check and resolve the issue quickly.
Still have questions?
If you didn't find your answer in the FAQ above, our support team is ready to help in both Bengali and English, 24/7. Chat with us directly via live chat or send us an email — you'll get a quick resolution.
Log in to go to SupportLive Chat
Log in to the site and join the chat directly. Bengali and English support is available 24/7.
Email Support
[email protected] — use email for detailed questions or to send documents.