Your Privacy Is Our Responsibility
This policy clearly explains how your personal information is collected, for what purposes it is used, and how it is kept secure on the 88pd platform.
1. Introduction and Scope
88pd places the highest importance on your privacy. This privacy policy explains how the 88pd platform ("we", "our", or "88pd") collects, stores, uses, and discloses personal information of its users ("you" or "user"). This policy applies to 88pd's website, mobile version, and all related services.
By using our platform or registering an account, you will be considered to have consented to the terms of this privacy policy. If you do not agree with any part of this policy, please refrain from using our services.
This privacy policy may be updated from time to time. In the event of any changes, we will publish the revised policy on this page. Users are advised to check this page regularly.
2. What Information We Collect
88pd collects various types of information to operate its services. This information may be collected directly from you or through automated means.
2.1 Information You Provide Directly
Identity Information
Information you provide at the time of account registration, such as: full name, date of birth, gender, nationality, and documents required for identity verification.
Contact Information
Your email address, mobile number, and address — this information is used for account management and sending important notices.
Financial Information
Your payment-related information for deposits and withdrawals, such as bKash, Nagad, Rocket, Upay account numbers or bank account details. We never collect or store full payment card numbers or PIN codes.
2.2 Automatically Collected Information
When you use the 88pd platform, the following information is collected automatically:
- IP address and device identification information (device ID, operating system, browser type)
- Login time, session duration, and a log of your activity on the platform
- Details of which pages you visited and how long you spent on them
- Gaming activity and betting history
- Information collected through cookies and similar tracking technologies
3. Purposes of Using Information
88pd uses collected information only for specific, legitimate purposes. Each purpose is described in detail below:
Account Management: Creating and managing your account, verifying identity, and ensuring secure login.
Transaction Processing: Processing your deposit and withdrawal requests and ensuring the security of financial transactions.
Customer Service: Resolving your questions and complaints, and facilitating communication with the support team.
Fraud Prevention: Detecting suspicious activity, protecting account security, and blocking unauthorized transactions.
Service Improvement: Analyzing the performance of our platform and further improving the user experience.
Communication and Notifications: Informing you of important updates, policy changes, or account-related information.
Legal Compliance: Operating in accordance with applicable laws and regulations and maintaining required records.
Responsible Gaming: Identifying signs of excessive gambling and providing relevant support.
4. Cookies and Similar Technologies
88pd uses cookies and similar tracking technologies. Cookies are small data files stored in your browser that help improve your experience using the service.
4.1 Types of Cookies We Use
- Essential Cookies: Necessary for operating the core functionality of the platform (login sessions, security). These cannot be disabled.
- Functional Cookies: Used to remember your preferences (language, settings).
- Analytical Cookies: Used to understand how users interact with the platform and to improve the service.
- Security Cookies: Used to prevent fraud and cyber attacks.
4.2 Cookie Controls
You can disable cookies by changing your browser settings. However, please note that disabling essential cookies may cause some platform features to not work properly. To learn more about managing cookies, refer to your browser's help section.
5. Sharing Information with Third Parties
88pd does not sell your personal information. However, in certain circumstances we may share information with the third parties described below:
Service Providers
We work with trusted third parties for payment processing, technical support, and customer service. These partners receive only the information needed for their designated tasks and are bound by strict confidentiality agreements.
Game Software Providers
Game providers such as Pragmatic Play, Spribe, JILI, and PG Soft may receive limited gaming data for the fair operation of their games. This information is always kept to a minimum and is collected only for technical purposes.
Legal Authorities
Information may be provided to authorities when required to meet legal obligations, comply with court orders, or assist in fraud investigations.
Business Transfers
In the event of a merger, acquisition, or sale of any part of the business, user information may be transferred. In such cases, the terms of this privacy policy will continue to apply to the new owner.
6. Data Security Measures
88pd employs industry-standard technical and organizational measures to protect your personal information.
SSL Encryption: All data transferred between your browser and our servers is protected by SSL encryption.
Secure Servers: Stored data is kept in encrypted databases with strictly controlled access.
Two-Factor Authentication: A two-step identity verification system for additional account security.
Staff Training: All staff who handle user data receive regular training on privacy protection.
Security Audits: Regular security audits are conducted to identify and address platform vulnerabilities.
Incident Response: We have a defined process for responding quickly in the event of a data breach.
Please note, however, that no method of data transmission over the internet or electronic storage is completely secure. We take every precaution, but absolute security cannot be guaranteed.
7. Data Retention Period
88pd retains your personal information only for as long as it is needed for the relevant purpose or required to be maintained to meet legal obligations.
- Active Account Data: Retained for the entire duration that the account remains active.
- Closed Account Data: Financial transaction and compliance records are retained for the legally required period even after an account is closed.
- Log and Analytics Data: Retained for a specific period as required by security and compliance needs.
- Customer Service Records: Retained for the period necessary for dispute resolution and service quality improvement.
Once the defined retention period has ended, personal information is securely deleted or anonymized in a way that no individual can be identified.
8. Your Rights
As a user of 88pd, you have certain important rights over your own personal information. We respect these rights and respond as promptly as possible.
Right to Access
You have the right to know what information we hold about you and to receive a copy of that information.
Right to Rectification
You have the right to request correction of any information that is inaccurate or incomplete.
Right to Erasure
In certain circumstances you may request the deletion of your personal information, though this may not be fully possible where legal obligations exist.
Right to Restrict Processing
In some cases you may request that processing of your information be restricted — for example, while a dispute about the accuracy of the data is being resolved.
Right to Data Portability
You may request your personal information in a structured, machine-readable format.
Right to Object
You have the right to object to the use of your information for marketing purposes or in certain other circumstances.
To exercise any of these rights, contact our support team directly. We will verify your request and respond as quickly as possible in accordance with applicable law.
9. Protection of Minors
88pd is an adults-only platform and is intended solely for those aged 21 and above. We do not knowingly collect any information from minors.
If we become aware that a minor is using or attempting to use our platform, we will immediately close the relevant account and take steps to delete any information collected. If you believe that a minor's information is held by us, please notify our support team without delay.
10. Changes and Updates to the Policy
88pd may update this privacy policy from time to time. If any significant changes are made to the policy, we will notify you in the following ways:
- The updated policy will be published on this page.
- For important changes, you may be notified by email.
- The date on which the change takes effect will be clearly stated.
Continued use of the platform after any changes will be considered acceptance of the revised policy. We therefore recommend reading this policy once on each visit.
11. Contact Us
If you have any questions, concerns, or requests to exercise your rights regarding this privacy policy, please contact our support team. We provide assistance in Bengali and English 24/7.
Contact the Support Team
Live Chat: Connect with our support team directly through live chat on the platform — this is the fastest method for immediate assistance.
Email: [email protected] — contact us by email for detailed privacy-related requests.